MissTease Privacy Policy

This Privacy Policy sets out the policy of Vienna SC, MissTease Limited Liability Partnership (hereinafter referred to as "MissTease") regarding personal data and cookies on the website https://misstease.eu/ (hereinafter referred to as the "Website").

This Policy applies to all information provided by you, or collected by us while you are browsing our Website, in accordance with the EU Regulation 2016/679 of 27 April 2016 concerning Personal Data protection (hereinafter referred to as the "GDPR" [General Data Protection Regulation]).

What kind of data do we collect?

Personal data refers to any information that identifies, describes or can be associated with an individual. To operate MissTease collects the following categories of data:

§ Your name, billing and delivery address, e-mail, telephone number, date of birth, language;

§ Payment information;

§ Connection data;

§ Information about your orders: measurements, number of orders (hereinafter referred to as "Personal Data").

How do we collect Personal Data?

You accept that MissTease collects your Personal Data when you fill in the following forms:

§ The form to make an order;

§ The subscription form;

§ The send a message form.

MissTease may also collect Personal Data via "Cookies".

You may also provide us with certain Personal Data when communicating with our customer service representatives, during telephone conversations, social networks and messengers or by email.

Why do we collect Personal Data?

Your Personal Data is collected and processed for the following purposes:

§ To manage your orders (placing the order, payment, delivery, follow-up) and the after-sales service (exchanges, returns, in particular). It is necessary to collect your Personal Data in this context to establish the contract between us and you;

§ To send you information about MissTease special offers, sales. In this context, your Personal Data is only collected with your agreement. You can also retract your agreement at any time by using the unsubscribe link incorporated in each letter;

§ To develop, test and improve the systems, services and products we provide to you.

Who has access to Personal Data?

The Personal Data collected by MissTease is used by persons who are duly authorised to process Personal Data at MissTease, i.e. staff in charge of sales, customer services, marketing, administrative services, logistics and IT services, according to the nature of the processing operation and the type of Personal Data concerned.

MissTease also uses subcontractors to provide its services (for example for delivery purposes) and we could share Personal Data with trusted third parties. We provide only the information they need to perform their specific services. In compliance with the GPDR, MissTease demands that its subcontractors provide adequate guarantees concerning the implementation of appropriate technical and organisational measures to ensure the security and confidentiality of your data.

How long do we keep Personal Data?

MissTease keeps your Personal Data in an active database for the strict period required to fulfil the purposes for which the data was collected and processed, such as managing the orders or sending e-mail offers.

Your Personal Data may also be archived for the period of time needed to comply with the legal and regulatory obligations of MissTease, and/or to enable the latter to defend a legal claim, before being permanently deleted.

How do we protect Parsonal Data?

MissTease implements and update the appropriate technical and organisational measures to ensure the security and confidentiality of your Personal Data and prevent it from being distorted, damaged or communicated to unauthorised third parties. We secure access to all transactional areas of our websites and apps using ‘https’ technology. Access to your personal data is password-protected, and sensitive data (such as payment card information) is secured by SSL encryption.

What are your rights concerning Personal Data?

By sending a written request, you can:

§ Access to Personal Data MissTease hold about you.

§ Correct Personal Data when incorrect, incomplete, or out of date.

§ Request for stop using your personal data for direct marketing. 

§ Request for removal Personal Data from the MissTease database.

If you have request concerning Personal Data please contact us by e-mail: miss@misstease.ru

Our customers may exercise these rights free of charge. However, in the event of a clearly unfounded or excessive request, MissTease reserves the right to charge a fee to cover administrative costs, or to refuse to comply with the request.

 

PROCESSING OF PERSONAL DATA COLLECTED THROUGH COOKIES

What Are "Cookies"?

Cookies are small, generally encrypted text files, which are stored in your computer's browser or on your mobile device when you visit certain Websites. A cookie is used is to improve your experience on our Website by enabling us to recognise you and log you in automatically, notably by saving the settings and preferences you selected during previous visits, or by saving the products you have placed in your shopping cart. Cookies are also used to track the number/frequency of visits to our Website in order to ensure that the site operates quickly and smoothly.

In order to make your visit to the Website more enjoyable, MissTease could use Cookies that facilitate your online purchases and give you access to personalised features available on the Website. None of our Cookies are used to collect or store information concerning your name, address or bank details.

Which Cookies are used by MissTease?

When you visit our Website, MissTease may install the following four types of Cookies, subject to your express prior acceptance:

Site functionality cookies

These cookies are used to ensure the Website operates correctly, improve your navigation, and memorise the items you have placed in your shopping cart until your payment is confirmed.

Performance Cookies

MissTease uses Cookies to collect anonymous information about how Users browse the Website. This information helps us optimise the Website's operation, by reducing any potential navigation problems Users may encounter. In addition, these Cookies enable us to assess how successful our marketing campaigns, special offers and competitions are.

Functional Cookies

MissTease uses Cookies to remember the selections you have made on the Website, such as your country of delivery, the products you have looked at recently. These Cookies then make it possible to personalise your navigation on the Website by adapting it to the choices you may have made during previous visits.

Cookies for customising the MissTease experience

These Cookies enable us to recommend products and content on our Website that are in line with your expectations and preferences, based on your browsing and previous purchases.

MissTease also uses these Cookies for statistical purposes and to produce dashboards concerning audiences and marketing activities.

Advertising Cookies

MissTease sends data about the items you consult while browsing the Website, as well as the kind of purchases you make, to its advertising partners, in order to offer you targeted advertising on our partner websites and social networks, and to improve the relevance of the advertising you receive.

Statistical and commercial Cookies for internal use

MissTease uses these Cookies to record statistics or for internal sales-tracking purposes. Some of these Cookies are linked to discount vouchers.

Social network Cookies

MissTease uses social-network Cookies to enable costomers to share pages and content via third-party social networks.

How long are the Cookies used for?

The use of the Cookies may be limited to the time you spend browsing on the Website and deleted automatically when you leave the Website. In any event, their period of use cannot exceed thirteen (13) months.

How do I accept or disable Cookies?

Users can decide if Cookies are stored on their computer/device or not. They may decide on their first visit to the Website, and can modify their decision at any time, using the choices provided by their browser software or by clicking here.

Cookies will only be stored if they have been expressly accepted by the User.

You can refuse to accept Cookies by configuring your browser. In fact, your browser can be configured to automatically accept or reject Cookies. You can also disable the storage of Cookies, receive alerts when a Cookie is issued and view its content and validity period.

Uninstalling a Cookie or refusing Cookies on your devices may modify your browsing experience and prevent you from using certain services on the Website.