FAQ

General issues

To issue a gift card, please contact us. We can offer you an electronic gift card, and we can also send the card in a gift wrapping.
We are not offering our franchise currently. For wholesales, please contact us in a convenient way.
We cannot guarantee that the collection will be available again for sale. All products are produced in limited quantities.
We are ready to make an exchange or issue a refund. To ensure that you choose the right size, please use our sizing guide: https://misstease.eu/sizes/


Delivery

For delivery inside Europe, we use French logistic company– Chronopost.
Your order will be sent during 2 working days after the order.
There will be no custom duties for delivery inside European union as shipment will be from warehouse located in Europe.


Returns

You can issue a return of goods within 10 days from the date of receipt. To issue a return, a product must meet several conditions. For more details on the terms of return, please follow the link: https://misstease.ru/refunds/